Your Charlotte Nanny Agency – Nanny & Domestic Placements in Charlotte and The Carolinas
Welcome to Charlotte’s Best Nanny Agency, your local nanny and household staffing placement agency, serving Charlotte and the Carolina’s since 2012. Our team provides the best nanny and household staffing placement services in the Charlotte Metro Area, and across the Carolinas. We place professional nanny, family assistant, and domestic candidates that are highly qualified to provide expert care for your children, family, and home. Charlotte’s Best Nanny Agency is conveniently located in the heart of Charlotte’s historic Dilworth neighborhood and provides Nanny and Domestic placements throughout the Carolinas. Our team has provided thousands of families and candidates in the area our expert matchmaking and placement services.
Charlotte’s Best Nanny Agency is the only Charlotte based nanny agency owned and operated by Charlotte natives, parents, former nanny and house manager, childcare, and domestic professionals. The agency conducts each placement as if placing for our own family, and keeps the unique needs of each family and candidate in mind. We are dedicated to providing each family with a custom placement experience. Charlotte’s Best Nanny Agency ™ has developed a thorough 14 step placement process. This process ensures that our team is making the best placement for each family, and setting up placements for long-term success. Our team takes the time to understand the needs of each family, and creates a custom placement experience. The goal of the agency is to help your family find a trusted long-term nanny or domestic employee that meets and exceeds your family’s needs. It is our mission to ensure each placement is a great fit for both the family and candidate being hired. It is imperative that the placement be a good fit for both family and candidate to establish a long-term fit. Every Nanny, Babysitter, House Manager, or Domestic candidate is thoroughly vetted and handpicked to meet the specific needs of each family.
We Provide Expert Nanny and Household Staffing Placements: Live-Out Nannies, Full-Time Nannies, Part-Time Nannies, Temporary Nannies, Back-Up Nannies, Summer Nannies, and Babysitters, as well as Family Assistants, House Managers, Estate Managers, Private Chefs, and all other Household Staffing in the Carolinas.
All nannies and domestic candidates we pre-screen are ready and willing to help each family with childcare and household needs. The goal of the nanny and household professionals we place is to meet and exceed your children’s daily needs and foster an enriching, nourishing, and educational environment. The candidates we place in household management roles provide families a concierge level of service. They get to know your family, are proactive, and can anticipate and take care of your family’s needs daily.
Throughout the years, Charlotte’s Best Nanny Agency has built an extensive database of thousands of professional nanny and domestic candidates in Charlotte and across the Carolinas. The candidates we place have unique experience working with children and families of all ages (infants, toddlers, school age children, teens, and young adults). Nannies we place also have experience working with siblings, multiples, children with allergies, physical special needs, neurotypical and neurodivergent children, families navigating separation or divorce, death of a family member, and many other unique situations. All nanny and domestic candidates are fully screened by a trained placement specialist, and go through our thorough an extensive vetting process. This process includes a review of the candidate’s resumé, pre-screening interviews, reference checks (a member of the Charlotte’s Best Nanny Agency team checks all references in-house, the family has a chance to call as well, as we are completely transparent, and encourage parent-to-parent conversation), and are extensively background checked as close to hiring as possible (so we have the most up-to-date information). The nanny and domestic professionals we recommend are experienced industry professionals, college-educated (or have equivalent experience), CPR/First Aid certified, have their own reliable transportation, go through our prescreening interview process, have glowing references, and pass a national background check.
Charlotte’s Best Nanny Agency also places professional, reliable, and trustworthy House Managers, Family Assistants, Estate Managers, and Personal Assistants. The household professionals we place provide each family with expert services in managing clients’ homes and personal needs. We are your go-to Charlotte Nanny and Domestic Placement Agency. Reach out to our team for all of your custom childcare and household staffing needs. We look forward to assisting your family in finding the best nanny or domestic candidate to fit your family’s unique needs.
All Nannies and Domestic Candidates we Refer go Through Our Extensive Pre-screening Process.
At Charlotte’s Best Nanny Agency, we take pride in our thorough and personalized approach to candidate screening. Here’s what families and candidates can expect:
1. Application & Resumé Submission
Every candidate begins by submitting an application and updated resumé.
2. Submit Relevant Documents
Candidates provide all required documentation to move forward in the process.
3. Initial Pre-Screening Call
We conduct a brief phone interview to ensure the candidate meets our agency’s standards and the unique needs of our clients.
4. In-Depth Interview
Qualified candidates are invited to a comprehensive one-on-one interview with a placement specialist. This helps us get to know each candidate’s personality, background, and skill set. (We look for a minimum of 3 years of experience in the industry.)
5. Custom Candidate Profile
We create a personalized profile for each candidate to highlight their qualifications and strengths.
6. Professional Reference Checks
Our in-house team conducts detailed reference checks and prepares a full reference report. Once a family expresses interest in hiring a candidate, they receive this report and are encouraged to connect directly with the candidate’s references.
7. Family Interviews
Candidates participate in virtual and/or in-person interviews with families who are interested in hiring them.
8. Certification Requirements
All candidates must be certified in CPR and First Aid before beginning a position. Many have advanced medical training, such as CNA, RN, EMT, or even retired MD credentials. We provide the candidate’s info on recertification if needed.
9. Transportation & Driving Verification
Reliable, safe transportation is required. We verify each candidate’s driver’s license and driving record during the background check process.
10. Comprehensive Background Check
We run a national background check as close to hiring as possible to ensure the most up-to-date information.
This includes:
- County-by-county criminal checks
- Civil records
- Social Security verification
- National & state driving record checks
- Sex offender registry search
- Security watchlist screening
Optional drug and alcohol screening is available for an additional fee.
Candidates Work Directly for The Family
When a candidate is hired by a family, the family is always the direct employer of the candidate hired. Charlotte’s Best Nanny Agency never employs nannies or domestic candidates at any time; we are solely a placement agency. Nannies and Household professionals we place are required to be paid directly by the family legally, by W-2 payment. According to the domestic payment laws in the country, 1099s are illegal. The family is responsible for overseeing day-to-day employment, paying their employee legally, and paying all applicable taxes.
Backup Care
Your next question may be, “So what do I do if my nanny is sick or going on vacation and cannot work?” At Charlotte’s Best Nanny Agency, we have you covered. We provide Backup Care and Babysitting, as well as on-call Family Assistant services, for families when a Nanny or Family Assistant is out of work, sick, on vacation, for date nights, school holidays/breaks, or anytime your family needs extra childcare or assistance with errands and household tasks.
- Clients who have previously placed a permanent nanny or domestic professional through Charlotte’s Best Nanny Agency will have the $200 registration fee waived for their first year of utilizing this service.
- Clients who hire full-time, permanent Nannies or Family Assistants through Charlotte’s Best Nanny Agency (starting September 2025 or later) will have an option to sign up for our subscription service at $30.00 per month (up to three bookings per month, a $19.95 savings per month) for the first six months after placement. Single bookings outside of the subscription service are $35.00 per booking.
- Clients who hire part-time, permanent Nannies or Family Assistants through Charlotte’s Best Nanny Agency (starting September 2025 or later) will have an option to sign up for our subscription service at $30.00 per month (up to three bookings per month, a $19.95 savings per month) for the first three months after placement. Single bookings outside of the subscription service are $35.00 per booking.
*Bookings do not roll over, and Clients are always directly responsible for employing and paying the providers’ wages directly to them for each booking.*
After the first 3-6 months (depending on whether the permanent placement is Full-Time or Part-Time), families have the option to sign up for the Backup Care, Babysitting, and on-call Family Assistant placement monthly subscription service at the full cost of $49.95 per month, or they are welcome to book single bookings at the rate of $35.00 per booking.
While we cannot guarantee 100% that we will be able to confirm a backup care provider for each need, all backup placements are contingent upon the current backup care provider’s availability. We do make every effort to confirm a Backup Care provider, Babysitter, or Family Assistant when requested.
Continued Support
While we do not employee nannies or domestic candidates at any point, we do offer continued support. We are always available to provide support and guidance, as needed. This continued support is offered to all clients and candidates throughout the placement process and throughout the placement, whether the placement lasts one year, or 12 years.
Charlotte’s Best Nanny Agency’s Amazing Replacement Search Guarantee
Charlotte’s Best Nanny Agency fully stands behind all nanny and household placements. Each long-term, full-time placement comes a 12 month replacement search guarantee and long-term, part-time placements come with a 90 day replacement search guarantee.
Finding and retaining consistent nanny care shouldn’t be stressful. That’s why Charlotte’s Best Nanny Agency™ offers the industry’s strongest guarantee for long-term, full-time placements: a FREE, one-time replacement search within the first year of employment.
(While we stand behind temporary placements as well, temporary placements do not come with a replacement search guarantee.)
Our meticulous pre-screening process and excellent placement success rate mean replacements are rare. But if needed, we will be here to find you the best nanny at no additional cost. Experience the Charlotte’s Best Nanny Agency difference—lasting placements and exceptional customer service, guaranteed.
*We believe in the quality of our placements and are one of the ONLY nanny agencies in the USA that offers this amazing guarantee on full-time placements!*
Core Values
Charlotte’s Best Nanny Agency extends a warm welcome to all families and candidates. This is one of our core values. Striving daily to be the example that our children look up to, by treating everyone with dignity and respect. We have a zero tolerance discrimination policy of any kind for families and candidates. Discrimination due to, but not limited to, age, gender, race, nationality, sexual identity, or sexual orientation is not tolerated and will not be accepted. Our agency is operated with the utmost integrity and we strive to do what is right all the time, this is non-negotiable. We also intentionally help our community and give back to organizations every chance we get, and feel this is the best way to make a difference in the community that we work and live in. Treating everyone with dignity and respect, supporting the community, and always operating the agency with integrity is our formula for success.
Community
We are committed and dedicated to not only providing the best nannies and domestic placements for families, but deeply care for our the Charlotte community as well as communities in the Carolinas. Please visit our causes page to learn more about the local organizations that our nanny agency supports throughout the year.
Confidential Nanny & Domestic Placements
You will see many other Nanny agencies that post jobs with the title “High-Profile Family or High-Net-Worth Family looking for a Nanny”. While this type of advertising may seem exciting candidates, it also attracts many candidates for the wrong reasons. We NEVER divulge any type of status or financial information about our clients to our candidates. This method helps protect families confidentiality and the integrity of the whole placement process. All of our nanny and domestic placements are customized to each family’s needs. See more information about our methods on this on our Private Placements Page.
Awards
Over the years, Charlotte’s Best Nanny Agency has been recognized for excellence by the local community and by organizations and companies in the Nanny and Household placement industry.
2023 Family Favorite Award – Nanny Agency Category – Macaroni Kid – Rock Hill, Fort Mill, Tega Cay South Carolina
GTM Payroll Service – 2020 Outstanding Agency Award
Macaroni Kid South Charlotte – Golden Daisy Award in the Educational Resource Category for 7 years from 2013 to 2020
Charlotte Parent Magazine – 2017 and 2018 Readers’ Favorites Award – Babysitting/Nanny Service
Professional Nanny and Domestic Associations
Charlotte’s Best Nanny Agency is a member of APNA (Association of Premier Nanny Agencies – A national nanny and household staffing alliance). As a member of APNA, we are able to stay up to date on industry standards and connect with others in the industry. In addition to APNA, we are also members of the INA (International Nanny Association). We are delighted to be members of the INA, and to be part of a group of wonderful Nannies, Nanny Staffing Agencies, and other Industry professionals in the world.
Charlotte’s Best Nanny Agency has been featured in the following publications & news outlets.
Charlotte’s Best Nanny Agency
A Nanny and Domestic Household Staffing Agency Serving Charlotte and the Carolinas.
980.292.1045
1244 East Blvd, Suite 2D, Charlotte NC 28203
Charlotte Nanny and Domestic Placements – Trusted Nanny and Domestic Placements in the Carolinas – North Carolina, South Carolina, & beyond: We are here to find you the best nanny and domestic placement solutions possible for your family.